October 13, 2021

Discover how you can use simple process improvement tools to save time, empower people and increase your bottom line.

Part 2: Rip the Band-Aid Off For Good: A Crash Course in Root Cause Analysis

Businesses often apply band-aid solutions to problems and then later wonder why the problem comes back! Learn how to identify the true root causes of your process problems and deal with them once and for all.

Learning Objectives

  • Develop an understanding of the Lean Concept of Root Cause Analysis, The 5 Why’s and Fishbone Diagrams
  • Immediate practical application of Root Cause Analysis in your business

Presented By: Holly Blair, Engineering Possibilities

Holly Blair is a Lean Consultant and Chemical Engineer with over 14 years of experience in the chemical processing, healthcare and manufacturing industries. She started her career as a process engineer in the chemical processing industry and along the way discovered the power of Lean Six Sigma to transform organizations and make a massive difference for the people who work there. With that possibility in mind, Holly went about collecting letters after her name to learn as much as possible: Lean Six Sigma Master Black Belt, Professional Engineer, Change Management Practitioner, Business Analyst, Certified Executive Coach – it’s quite the collection! Holly has a knack for distilling business processes down to what really works, creating ease and simplicity in otherwise chaotic and complex environments. Holly created Engineering Possibilities in 2018 to make a difference for businesses and organizations with Process Transformation and absolutely loves her work!

From 2002 to 2017, Nicole owned and operated the website development firm digital-blues.com, working with over 300 clients to develop websites and provide training on website content maintenance. With work experience in business to consumer, business to business, government and non-profit, Nicole brings diverse knowledge to share with nine10 students.

A teacher by nature Nicole wrote as a freelance writer for a technology-made simple website makeuseof.com providing easy-to-follow how-to articles and technology explainers anyone can understand. Beyond teaching, she is also a lifelong student constantly embracing new opportunities to expand her knowledge with courses in adult education, communications, digital media, video editing, design, and technology.

Nicole provides training and guidance to students through live training, content development, and marketing initiatives in her day-to-day activities.