Q. Did you face any challenges this year as the tourist season was much slower compared to last year?
A. I was very excited to receive a big order from the Prince of Wales Hotel in January. As it turned out that parks opened very late in the season with much fewer tourists arriving in the park this year, I offered to reduce the delivery to a third of the original order and to make more soap donations to our local clinics instead.
Q. How has Business Link helped you? Why did you come to us?
A. To be able to call up a phone number where a real person is willing to listen and to encourage me that I am on the right track with my business is great. We have received encouragement and very valuable information on product liability insurance from Business Link. April’s turn-around time and follow-up was amazing. Knowing that Alberta appreciates businesses like mine and that no business is too small for your advisors to care about makes me feel I am part of a community.
Q. What advice would you like to share with others who want to start or grow their own business?
A. My advice to any entrepreneur is to envision a product you would want to use yourself – you have to be your own customer and love your product. Then, you have to be generous – share your product widely. Make a nice brochure people can browse through and allow your customers to create their own custom-ordered portfolios. And finally, give people high-quality products at a reasonable price.