Appointment Changes Made by Business Link
Business Link reserves the right to reschedule or cancel an advisory appointment, at any time, due to unforeseen circumstances including but not limited to advisor availability. We strive to let clients know if a booking must be rescheduled or cancelled at least 2 business days before the appointment, whenever possible. If Business Link cancels an advisory appointment, you will be given the option to reschedule up to 3 months from the original appointment date, or be issued a credit or a refund.
Refund requests made more than 10 business days prior to an advisory appointment are eligible for a full refund or credit. Refund requests made between 1 and 10 business days prior to an advisory appointment are subject to a 50% administration fee. Alternatively, you may request to reschedule your appointment up to 2 business days prior to the original advisory appointment. No refunds, credits or rescheduling will be offered on the day of, or after the advisory appointment.
Room Rental Cancellations and Refunds
Refund requests made more than 10 business days prior to a room booking date are subject to a 50% administration fee. No refunds will be issued for cancellations made between 1-10 days before the booking. Please note that room booking dates and times are non-transferable.
Reservation service fees are non-refundable. All books and kits are final sale. Shipping fees are non-refundable. Business Link event tickets are non-refundable (eg. Business Link Awards Ceremony and Business Link Meetups).