Marketing Guide: Marketing Channels

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Small Business Marketing Guide

Your business has more ways than ever to reach customers, but you don’t need to use them all. The most effective marketing strategies focus on the channels that matter most to your target audience.

Finding the right mix may take some trial and error. This guide will help you explore your options and choose the channels that deliver the best results.


Advertising

Online Advertising

Use paid platforms to get your business in front of the right audience.
Examples: Google Ads, Facebook Ads, TikTok Ads, display ads, retargeting campaigns.

Offline Advertising

Traditional methods still work — especially for local audiences.
Examples: print ads, TV, radio, direct mail, coupons, in-store promotions.


Online Marketing

Search Engine Optimization (SEO)

SEO tactics help bring organic traffic from search engines to your website.

Social Media Marketing

Build engagement on platforms like Facebook, Instagram, TikTok, LinkedIn or niche industry networks.

Email Marketing

Send targeted and automated campaigns to nurture leads and keep customers informed.

Content Marketing

Publish and share educational or entertaining content that attracts and engages your audience.

Influencer Marketing

Partner with individuals who can influence your target audience’s buying decisions.

Online Events

Host webinars, demos, or virtual workshops to connect with potential customers in real time.


Referral Marketing

Encourage and reward word-of-mouth referrals from your customers, partners, or community.


Events & Experiences

Speaking Engagements

Share your expertise at industry conferences, panels, or community events. Even unpaid opportunities can lead to valuable leads and partnerships.

Offline Events

Host in-person workshops, trade shows, customer appreciation days, or live demonstrations.


Public Relations

Earn coverage in traditional media outlets like newspapers, TV, and radio. Build relationships with journalists and pitch stories that align with your brand.


Choosing the Right Channels

When deciding where to focus:

  • Consider your ideal client — where do they spend time?
  • Match channels to your budget and resources.
  • Test, measure, and refine your approach.

Need help figuring out the best channels for your business?

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