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Struggling with your business? We’re here for you.


Business Link and the Edmonton Business Improvement Area Council have teamed up to provide support to small businesses in Edmonton as they move forward in a challenging business environment. The COVID-19 pandemic has impacted small business in Alberta in unparalleled ways and it’s critical that we help small businesses in Edmonton stay open and stay strong.

This program will give members of the Business Improvement Areas (BIAs) access to a dedicated business coach, and exclusive access to webinars and workshops that will cover practical strategies to boost sales revenue, adapt your business, manage cash flow, and HR.

Who is the program for?

This program is for business members of the 13 Edmonton Business Improvement Areas. One on one business coaching is available for business members seeking support in sustaining or shifting their business.

See a map of Edmonton’s Business Improvement Areas here.

What support is provided?


As part of the YEG Business Recovery Program, businesses in the Business Improvement Areas will gain exclusive access to:

Educational and Training Events

Live webinars and virtual workshops covering a range of topics including:

  • Innovative approaches to adapting your business
  • Customer service and loyalty
  • Cashflow fundamentals
  • Enhancing your physical space to drive sales
  • Human resources
  • Ecommerce
  • Navigating change

These webinars are designed so that attendees will walk away with strategies that they can implement in their business now to make a difference tomorrow. Find out more on the upcoming events down below.

One-on-one Coaching

Select businesses will receive up to 5 hours of one-on-one coaching with our dedicated Business Strategist Angela Contardi. Angela will walk alongside small businesses as they navigate this difficult time and connect them with the resources and experts they need.

Angela Contardi is passionate about business, people, and innovation. She is an entrepreneur at heart and has pursued business opportunities in the event, marketing, and e-commerce industries. Angela also has an extensive corporate background in risk management. She understands the peaks and valleys in the entrepreneurial journey. She feels purpose in coming alongside other entrepreneurs to help provide perspective, ideas, resources, connections, and community. Angela is thankful for the mentors and experts that have shaped and supported her on her journey and she is happy to share her knowledge, lessons, and expertise with others.

When Angela is not in her office working on business and connecting with other passionate entrepreneurs, you will find her singing in the kitchen as she prepares wholesome food for family and friends. She also loves spending time in the Canadian Rockies hiking, skiing, and swimming.

How to apply
Applications are being accepted on an ongoing basis.
Please contact your BIA to express your interest, or complete the form here.

Upcoming Events

Check out these events exclusive to members of Business Improvement Areas.

May 19, 2021

Managing People and Building Teams

A strong team is the core of a strong organization. In this workshop you will learn Human Resources strategies to hire and retain the right people and improve staff engagement. Best practices will be shared related to attracting and selecting talent, onboarding and retention, and employee engagement.

View Event

June 9, 2021

Power of Community Collaboration

This presentation will explain why collaboration matters, share impactful strategies each business can apply, and give measurements for how they can gauge impact on business.

View Event

Past Events

The following events have already taken place and the recordings are available for BIA members to watch. Don’t have the password? Reach out to your BIA or call us at 1-800-272-9675.

Watch Past Events

February 3, 2021

BIA Innovation Post-COVID & Beyond

Join us for this panel discussion where BIA business thought leaders, innovators, and peers share top issues important for businesses to navigate the new business environment.

February 24, 2021

Conquering Cashflow

Participants in this workshop will learn how to create a breakeven analysis for their business, manage a cash conversion cycle, and so much more. Helpful tools and strategies to promote healthy cash flow and profit growth will be shared.

March 17, 2021

E-Commerce for Your Business

Let’s begin with WHY it is important for businesses today to have an online presence. We will have a short demonstration of the current customer journey and guide businesses through the customers’ shopping experience. This hands-on workshop will outline 3 impactful strategies that businesses can use to impact their digital presence at low cost.

April 7, 2021

Navigating Change

Whether we want it or not change is a constant, especially since COVID. By understanding, developing effective strategies, and applying proven tools businesses will be set up for success. This workshop will help businesses shift through change and be positioned for sustainable health and growth.

April 28, 2021

Building Customer Loyalty

Upon completion of this workshop, participants will have a better understanding of how to attract, retain, and engage customers. This workshop will encourage personal curiosity, reflection, experimentation, and a new approach to delivering the very best service delivery we can all provide.

Our Partners

This program is funded by the City of Edmonton through the Edmonton Business Recovery Grant program. We will work closely with the Business Improvement Areas in Edmonton to deliver programming to their members.

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